For most contractors the sales struggle is real (we know!) But with struggle comes innovation!
Today, we kick off our new series “Contractor Success Stories” highlighting some of the innovative ways our customers use Renoworks Pro and Design Services to make their business better! Everyday, we hear exciting, endearing and real stories from our go-getter customers. For those of you who don’t completely understand what we do and why we exist, Renoworks Pro was born due to one contractor’s struggle to reassure homeowners on their remodeling investment.
Renoworks Pro is a visualization solution that helps contractors and remodelers show homeowners the outcome of their remodeling projects before the project starts. Renoworks Pro helps to set expectations right, help homeowners make decisions and most importantly close sales calls quick.
About Jon at Window Depot Lower NY
This success story comes from Jon Unterberg of Window Depot Lower NY in New York. Jon is a sales rep at the company and is their in-house visualization guru. He is an absolute perfectionist and always finds ingenious ways to use his Renoworks Pro visualizer to support his sales strategies.
When we asked Jon about how he stands out of this competitive market, he gave us some insights into his approach. He said;
“It’s a competitive market and hence my prices are competitive. I also believe in offering unbeatable customer service. I understand that swatches aren’t good enough to reassure my homeowners on how their remodeling project will look. In a customer’s contract with me, I state ‘Colors to be determined’ and then help them make color and product decisions. I don’t mind if they can’t make up their mind, and need help making decisions. In the end, if the customer is happy I call it a successful project. Renoworks Pro has become a valuable selling and upsell tool for me. Not only does this make me stand out from the crowd, it is also helps me close more jobs.”
About Jon’s Latest Project
Jon’s latest project is this house where the homeowners wanted a revamp with a portico addition. Jon helped the customer make color and product decisions. He also suggested some decorative trim moulding around the windows to add some stylish details, and the customer agreed – it was a definite upsell! He was confident that he could transform this old house into a trendy home that stands out from the others in the neighbourhood.
Job Details: Addition of Siding, Stone, Portico, roofing and trim mouldings all in the front side of the home.
Biggest Challenge: The customer found it really hard to imagine what the home might look like with a portico addition. He couldn’t visualize how it would all come together.
Total cost of Job: 33,000$
Manufacturers Used: Royal, GAF, El Dorado Stone
Setting Expectations Right
Since the customer was nervous about how the final output would look especially with a structural change of adding a portico, Jon provided the homeowner with this design created with the help of his Renoworks Pro Visualizer. The customer was able to make the decision quick and was left feeling excited and great about it!
Learn how to optimally use your Renoworks Pro Visualizer! Book a free one on one Quickstart Session with your Customer Success Ambassador now! >>
Here is a photo of the completed project, what a great revamp! Not only does the home look great, the customer was very pleased with the outcome, knew what to expect and Window Depot Lower NY added yet another successful project to their portfolio.
Have a story to tell? Send us your success stories and get featured. We’d love to hear from you!
To learn more about Renoworks Pro visit http://try.renoworkspro.com/demo/